Encrypted Email Integration for Absio Dispatch
Analyse Absio Dispatch Messages Prior to Delivery
Email Broker is a Linux service that converts Dispatch messages and attachments to standard SMTP email and relays the email to designated spam, threat mitigation and data loss prevention analysis systems for inspection prior to delivery as part of an encrypted email integration setup. Encrypted Dispatch messages are held on Absio Server until the analysis system approves or denies the content based on rules set by the organisation. If the Dispatch message is approved, Email Broker notifies Absio Server and the message is released for delivery. If the Dispatch message is denied, Email Broker notifies Absio Server, and the message is deleted. Since Email Broker is installed in an organisation’s secure network environment, Absio never has access to the decrypted email content.
When Email Broker sends a decrypted message to your analysis system, the content can also be relayed to other business systems that need access to the information, such as email archives, e-discovery systems, customer relationship management systems and more.
How Absio Email Broker Works with Spam and Threat Mitigation Gateways
- A Dispatch message is sent encrypted to Absio Server
- If the sender or recipient is part of an organisation that uses Email Broker, the encrypted Dispatch message is held on Absio Server
- Email Broker retrieves a copy of the encrypted message from Absio Server, converts it to an SMTP email and relays it to the relevant analysis system (e.g. threat mitigation or DLP)
- The analysis system inspects the email and any attachments, and determines whether the message is approved for delivery
- The analysis system sends an approval or denial status message back to Email Broker, and forwards the email on to any other systems that need to consume the information
- If approved, Email Broker notifies Absio Server to deliver the Dispatch message
- If denied, Email Broker notifies Absio Server to delete the Dispatch message and sends a non-delivery receipt to the sender
- If the message is not approved or denied within a specified time limit, the Dispatch message is deleted from Absio Server
- Absio never has access to the decrypted emails
Convert Sensitive Email to Dispatch Messages
Dispatch is designed to enable users to easily compose a secure message from within Outlook or using one of the easy-to-use standalone desktop and mobile applications. However, everyone forgets to encrypt sensitive information from time to time. If your data loss prevention system detects that an outgoing email contains sensitive content, the email can be relayed to Email Broker, as part of an encrypted email integration setup,for conversion to a Dispatch message before it is delivered to the recipients. Based on your organisation’s policies, Email Broker can even add controls to the message to prevent recipients from saving, printing or redistributing the content based on the type of information contained in the email.
How Absio Email Broker Works with Data Loss Prevention Systems
- An employee sends an SMTP email
- The email is relayed to a data loss prevention (DLP) system, where the email is inspected for sensitive content
- If the email does not contain sensitive content, the email is delivered
- If the email contains sensitive content, the DLP system relays the email to Email Broker
- Email Broker converts the email to a secure Dispatch message and applies controls as determined by your organisational rule sets
- The Dispatch message is sent to Absio Server for delivery, and the sender receives an email notification and a copy of the sent Dispatch message
- Email Broker enables organisations to continue to use their existing information systems, and apply the same content policies and procedures to Dispatch messages as they do to regular email. There is no need to set up new rules in a different system, or to train your staff on new procedures. This is just one more way that Dispatch is easy to deploy, manage, use and adopt.